Refund Policy

We will meet our obligations as per the Consumer Guarantees Act with regards to refunds.  All requests for refunds must be made in writing to info@tfanz.co.nz for consideration.  Please include the circumstances and reasoning behind why a refund is required. We will endeavour to reply within 7 days to your request.

 

 

 

 If you don't like ordering on line :then just email me at info@tfanz.co.nz or call me on 09-6242396.

 

 If your creditcard is declined:please contact your bank.  All banks have increased security measures for on-line shopping, making it more secure for everyone.

 

 

 

Delivery Charges: Auckland by Day $5 : Auckland by Night $7 : Northland, Waikato, Bay of Plenty $8 : Lower North Island $10 :  South Island  $15 : Waiheke Island $15  :  Great Barrier Island  $10  :  For all Rural RD addresses an additional $4